Frequently asked questions

An access tier is a one-time purchase that unlocks checkout for a group of brands. Prices and the required tier are shown on every listing, so you always know what you'd be unlocking before you pay.

Basic ($11): Champion, Adidas, Puma.
Extended ($17): everything in Basic plus Nike, Levi's, Jordan, Columbia, GANT, Guess and The North Face.
Complete ($28): everything in Extended plus Ralph Lauren, Carhartt, Armani, Hugo Boss and Lacoste.

No. You pay once and your account stays unlocked for that tier for good. There's no renewal and no recurring billing.

Yes. You can buy a higher tier at any time. Each tier includes all brands from the tiers below it.

Higher-demand brands are graded in small batches and sell quickly. Access tiers keep stock available for buyers who actually plan to resell.

Yes. Your access is linked to your customer account, so please log in or create an account before buying a tier. Use the same email for every order.

Most listings have a minimum order quantity, shown next to the quantity picker on the product page (typically 5 units).

Prices are shown per unit. The final price depends on the grade you choose (A, B or C) and the quantity.

We accept all major cards and the payment methods offered at checkout via Shopify Payments. Checkout is secured with SSL.

Yes, anyone can order. Our pricing and minimum quantities are designed for resellers and small shop owners.

Grade A: Top vintage condition. Best available bulk quality, worn and washed, no holes or major stains. Grade A doesn't mean brand new.

Grade B: Standard resale. Visible wear, may include minor removable marks, fading or pilling. Fully wearable.

Grade C: Heavy wear / rework. Expect stains, small holes, worn cuffs or broken zips. Best for upcycling and rework projects.

Yes. All items are authentic branded pieces, either overstock or pre-owned apparel sourced and graded by our team.

Photos show representative examples from the batch. Exact pieces, sizes and colours vary within each lot.

All orders ship from our EU facility.

Delivery usually takes 5 to 9 business days worldwide. You'll receive a tracking number by email once your order ships.

Use the tracking link in your shipping email, or go to Track Order.

Orders within the EU have no customs fees. For orders outside the EU, local import duties and taxes may apply and are paid by the customer.

We offer a 7-day grade-mismatch guarantee. If your items don't match the grade you ordered, contact us within 7 days of delivery with photos and your order number.

Access tiers are digital and are unlocked immediately after purchase, so they can't be returned once used.

Email us at support@triftlin.com or use our contact form. We usually reply within one business day.